Refund Policy

30 Day Money Back Guarantee

We guarantee everything we make and we only make products that we ourselves would want to use. We offer a 30 day money back guarantee on all of our products because we want you to try them out safe in the knowledge that it won’t cost you a cent if you don't like them. That’s the kind of confidence we have in our products.

We support you to request a cancellation before your order is shipped, please send an email to influencer@spunkyjunky.com and our customer service will handle it for you. It will usually be processed within 24 hours; If your product has been shipped, please follow the return process.

If you are not completely satisfied with your products - we are offering you a 30-days guarantee on all purchases. We shall offer you an exchange or full refund after receiving the return and confirming that the products are in good condition.
To be eligible for a return and fill refund, your item must be in the same condition that you received it. To complete your return, we require that you include a note with the following information:

● Full Name
● Email address used to purchase your order
To learn more about returns, such as return addresses, please send us an email at: influencer@spunkyjunky.com.

Refunds (if applicable)
Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 - 10 business days. If for some reason your return arrives in unacceptable condition, we will notify you by email that your return was rejected.

Late or missing refunds (if applicable)
If you haven' t received a refund yet, please note that it may take some time before your refund is officially posted on your credit card statement or in your bank account. This can be up to 5-7 business days. If you still have not received your refund after 7 business days, please contact us directly at influencer@spunkyjunky.com. We are here to help ensure a prompt and courteous refund.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at influencer@spunkyjunky.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.